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Terms of Service

Last updated: March 8, 2026

1. Acceptance

By creating an account or using RivalScout (“Service”), you agree to these Terms of Service. If you don’t agree, don’t use the Service. These terms form a binding agreement between you and RivalScout. “You” means you individually or the organization on whose behalf you’re using the Service.

2. The Service

RivalScout is a competitor price tracking tool. We monitor publicly available pricing on URLs you provide and notify you of changes. The Service is provided “as is” — we don’t guarantee:

  • That price checks will always succeed (websites change, block scrapers, or go down)
  • 100% accuracy of retrieved prices
  • That alerts will be delivered in any specific timeframe
  • Uninterrupted or error-free operation

Price data is informational only. Do not rely solely on RivalScout for business-critical pricing decisions.

3. Account Responsibility

You are responsible for:

  • Keeping your account credentials secure
  • All activity that occurs under your account
  • Ensuring the email address on your account is accurate and accessible
  • Notifying us immediately of unauthorized account access at privacy@rivalscout.app

One account per person or organization. Do not share accounts or create accounts on behalf of others without authorization.

4. Acceptable Use

You may use RivalScout only for lawful purposes. You may not:

  • Submit URLs with the intent to harass, harm, or disrupt any website or business
  • Attempt to circumvent security measures or access other users’ data
  • Use the Service to collect data for resale without our written consent
  • Automate account creation or artificially inflate tracked URL counts
  • Reverse engineer, decompile, or attempt to extract our source code
  • Use the Service in any way that violates applicable laws or regulations

You are solely responsible for ensuring that the URLs you submit comply with the terms of service of those third-party websites. We make no representations about the legality of tracking any specific URL in your jurisdiction.

5. Subscriptions & Billing

Free plan: Available with limited tracked URLs. No credit card required.

Paid plans: Billed monthly or annually as selected at checkout. Prices are shown before you confirm payment. All charges are in USD unless otherwise stated.

Renewals: Subscriptions renew automatically at the end of each billing period. You can cancel anytime in Settings before the next renewal date to avoid being charged.

Refunds: We offer a 7-day refund for first-time paid subscriptions if you contact us within 7 days of your initial charge. No refunds for subsequent renewal periods.

Payment processing: Handled by Stripe. We do not store payment card details.

Price changes: We’ll give you at least 30 days’ notice of any price increase, via email.

6. Termination

By you: You can delete your account at any time in Settings → Danger Zone. Your data will be deleted within 30 days. Paid subscriptions are not prorated on deletion — cancel before your billing date to avoid charges.

By us: We reserve the right to suspend or terminate accounts that violate these Terms, with or without notice. For non-payment, we’ll attempt to notify you before downgrading your account. For serious violations (abuse, illegal activity), termination may be immediate.

Upon termination, your right to use the Service ends immediately. We have no obligation to retain your data after termination beyond what is required by law.

7. Intellectual Property

RivalScout and all its components (code, design, branding) are owned by us and protected by applicable IP laws. Your tracked URLs and the business decisions you make from the data are yours. You grant us a limited license to process your submitted URLs solely to provide the Service.

8. Limitation of Liability

To the fullest extent permitted by law, RivalScout is not liable for:

  • Indirect, incidental, consequential, or punitive damages
  • Loss of profits, revenue, or business opportunity
  • Decisions made based on inaccurate or delayed price data
  • Third-party website blocks, changes, or downtime affecting data retrieval

Our total liability to you for any claim arising from use of the Service will not exceed the amount you paid us in the 3 months preceding the claim. If you’re on the free plan, our liability is zero.

9. Disclaimer of Warranties

The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be error-free or meet your specific requirements.

10. Governing Law

These Terms are governed by the laws of the United States. Any disputes will be resolved in binding arbitration on an individual basis — class actions are waived. If arbitration is unenforceable, disputes will be resolved in the courts of the United States.

11. Changes to These Terms

We may update these Terms. We’ll give you 14 days’ notice of material changes via email. Continued use after the effective date constitutes acceptance. If you disagree, delete your account before the changes take effect.

Questions

Legal questions or concerns: privacy@rivalscout.app